At Bry`s Car Service, we understand that travel plans can change. To accommodate this, we offer a straightforward cancellation policy.
Whether you made your reservation online, via our mobile app, or by calling (888) 991-RIDE (7433), you can cancel your booking with ease.
To receive a refund (minus the applicable cancellation fee), please provide at least 24 hours’ notice prior to your scheduled pickup time by replying to us via email.
The cancellation fees are as follows:
– All reservations: $10 other then below
– Orlando reservations: $20
– Miami reservations: $30
Please note that the fees above are determined by the bank and are beyond our control.
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Credit card refunds normally show on your account within three (3) to five (5) business days. Credit card refunds are submitted to the financial institution within one (1) business day, excluding weekends and federal holidays. Customer should refer to their financial institution to check on status of refund for more information.
Bry`s Car Service is unable to refund payment if cancelled with less than
twenty four (24) hours notice prior to your pickup time or in the event of a no-show!
Bry`s Car Service charges these fees to customers
- Cancellation Fee: $10 if you cancel after booking a ride. $20 Orlando reservations, $30 Miami reservations.
- Booking Fee: $5 booking fee that helps support regulatory, safety and operational costs.
- Cleaning Fee: $100–$250 fee for causing a mess in a driver’s car.
- Lost Item Fee: FREE $0 if your driver returns a lost item to you. Not charged like other companies.
- Airport Surcharge: FREE $0 Not charged like other companies.
- Toll charges: FREE $0 Not charged like other companies.
If your travel plans change and you need to reschedule your reservation the best way to reach us is to email us during these busy times. You can also book online.
All deposits and payments are NON refundable within 24 hours of pickup time. Credit cards on file are considered a deposit 24 hours before designated pick up time. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in the vehicle. Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). Drivers are professionally trained to operate lawfully and safely under various conditions. Not responsible for articles left in the vehicle. Balances to be paid in cash to the driver upon arrival. Vehicles cannot be loaded beyond seating capacity. If you have any questions or comments about this statement, the administration of this web site, or your online relationship with Bry`s Car Service, you may contact us via e-mail at info@bryscarservice.com